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Frequently Asked Questions

Can I really get tested today?

Yes! After you choose your STD test(s), you will pick a local STD testing center convenient to you - you will NOT need to make an appointment to get tested. Just print out your Lab Order Requisition form supplied after you check out (it will be sent via email), and bring it to your chosen local testing center during their normal business hours. If you order tests after the local center has closed, you can get tested at any time the following business day.

How soon will I get my results?

You can expect your test results within 3 business days of your lab visit. Although, in most cases, you will receive your STD test results within 48 hours. Please note that the test you order, as well as the local STD testing center you choose, can be factors in the amount of time it takes to receive your results. Our at-home tests may take longer as we ship your at-home test kit to you, and you in turn ship your sample back to our lab for testing.

Where is GetSTDtested.com located?

GetSTDtested.com and its parent company, DTC MD, are located in Chicago, Illinois. We offer more local STD Testing Centers than anyone else with over 2,000 local testing facilities across 47 states (we currently do not offer services in NY, NJ, and RI). To find the local STD testing center most convenient to you, click on the “Get Tested” tab or click here to get STD tested today. You will first need to pick your test(s) before finding a testing center.

Is there an STD Testing Center close to me?

Through our partnerships, we offer more local STD testing centers than anyone else. With over 2,000 facilities across 47 states (we currently do not offer services in NY, NJ, and RI), you should have no problem finding a testing center local to you. To pick your Local STD Testing center, click on the “Get Tested” tab or click here to get STD tested today. Once you have chosen your desired test(s), your next step will be to pick the testing center most convenient to you. Enter your Zip Code and, using Google Maps, we will show every testing center in your locale. Pick the most convenient location and proceed to the checkout. If you experience any issues, never hesitate to call our Customer Care toll-free at 866-749-6269.

Which STD tests does GetSTDtested.com offer?

Get tested at a local STD testing center for: HIV, Herpes 1, Herpes 2, Chlamydia, Gonorrhea, Hepatitis B, Hepatitis C, and/or Syphilis. Additionally, we offer at-home STD testing for both Gonorrhea and Chlamydia.

Do you offer any at-home STD tests?

Yes, we currently offer at-home STD tests for both Gonorrhea and Chlamydia.

How much does it cost?

The costs of our tests are different based on the number of tests purchased, and whether the ordered tests are for testing at a local STD testing center, or part of our at-home package. Currently, costs are as follows:

Testing at a local STD testing center for HIV, Herpes 1, Herpes 2, Chlamydia, Gonorrhea, Hepatitis B, Hepatitis C, and/or Syphilis
 
Any 1 tests: $90
Any 2 tests: $150
Any 3-4 tests: $195
Any 5-6 tests: $225
7 – all 8 tests: $245 (Our best value at only $30 a test)
Test at Home for Chlamydia and/or Gonorrhea (additional $15 shipping and handling covers priority mail shipping both ways)
 
Any 1 Test: $90
Both tests: $150


What STDs should I be tested for?

f you have had sexual contact with someone you think may be infected with an STD, we always recommend giving yourself maximum peace of mind and purchasing our 8-Pack, which tests for all 8 major STDs (HIV, Herpes 1, Herpes 2, Chlamydia, Gonorrhea, Hepatitis B, Hepatitis C, and/or Syphilis) at only $30 per test.

Worried you may have one or more specific STDs? Feel free to speak with one of our on-call STD counselors at 866-749-6269 – they can help you quantify your risk and choose which STD test(s) to order. If you would like to learn more about specific STDs and their symptoms, please click here for STD information.

How accurate is the STD test? Is there any chance my results could be wrong?

We use the same STD tests that you would receive at a hospital – so be assured you are testing with the most accurate tests available. However, there is always a slight chance of what is called a “False Negative” or “False Positive.” If you believe your test result may be falsely negative or positive, please call one of our on-call STD counselors at 866-749-6269 to evaluate your results.

What if I get a positive result?

If you get STD tested and are returned a positive result, we are here to help. Through our partnership with the American Social Health Association (ASHA), we have certified expert STD counselors available to help you interpret results and discuss any concerns you may have. Additionally, we have medical doctors available 24-7 (by appointment) that can answer any questions you may have and, in most cases, are even licensed to prescribe treatment. It is important to note that a doctor’s consultation is included in the price of your test, but there will be an additional $60 charge is you would like our physician to prescribe treatment. So give us a call today at 866-749-6269 to discuss any concerns you may have.

Are my results 100% confidential?

Yes, your sexual health is a private matter and we treat it as such with 100% confidentiality. We will never share any of your information, including your STD test results, other than when a positive result is required by the State Health Department for statistical purposes. We do not know whether a test was purchased for you, a friend, a loved one, or anyone else for that matter… it’s simply not our business. We are solely in the business of getting you peace of mind – so test with confidence in complete anonymity.

Can I use my health insurance to pay for my test?

We do not accept Health Insurance as an immediate form of payment. However, your STD Test order will be approved by an on-staff physician – meaning it can be submitted to most insurance agencies for re-imbursement. To find out your exact level of reimbursement, please contact your Health Insurance provider. To order tests off of our website, purchases will need to be made via Credit Card, PayPal or prepaid Credit Card You can also use your Health Savings Account (HSA) Credit Card if you have one.

Is there any type of payment plan?

No, we cannot accept any partial payments or payment plans at this time. Your purchase must be made via Credit Card, PayPal or Check. We do give you the option of paying at check out, or paying when you receive your test results. Also, you can pay using a Health Savings Account (HSA) Credit Card if you have one.

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